Just to close this thread out,
IB started working my 03/04/2008 tickets on 03/27/2008.
That occurred 2 days after I posted the initial message on EliteTrader.
At the same time that I posted that message, I also used the IB webmail form to send a message to Customer Service...
I have two problems with my 1099 tax statement for 2007.
I submitted two tickets in the IB Message Center on 03/04/2008. It's been 3 weeks since then and there has been no replies or otherwise obvious activity/work on my tickets.
I was wondering if anyone else is also having delays in...