Recent content by Kenneth Yuen

Thank you for the files. Support will follow up with the issue, and get back to you as soon as they can.

Use Group> Export Package to send us the problem group. Use Help> System Info to send us the system info file. We will review the chart and hardware setup to try and reproduce the problem locally. We will provide a workaround once we can reproduce the problem locally.

See attached chart for our testing example.

Our support staff is trying to reproduce the problem locally but is unable to. Support staffs are responing to you via email. We have proposed a number of solutions: - use F11 to repair data gaps - disconnect and reconnect to IQFeed to switch to a different server

Are you looking for a solution to scan for fundamental data, price pattern or technical indicators? There are a number of softwares out there that will allow you to execute scan on your own machine. The advantage of using a local scanner is speed and security.

dddooo, Refer to the following table for list of NeoTicker supported data feeds fee and functionality comparison http://www.tickquest.com/NeoTicker/pricingtable.html