Nkhoi,
Thanks, but I think I'm on the right track with this new vendor. And most of these problems are just recently with Terra Nova, which leads me to believe there's been a change on their end, since nothing has changed from my end.
Richtrader,
Technically, you don't know whether I'm the competition or not. But this website has a rule that I can't rate a vendor until I have a minimum of 30 posts. Now, I've been a client of Terra Nova since early 2000 and have been with them through numerous upgrades of their trading...
I've had an account with Terra Nova since early 2000 and their service is completely useless nowadays. At any one point, their order server, trader server, their L2 display or their charts won't function properly. They don't usually inform users of a problem until it's already existed for 20-25...