You made a mistake and Citibank's computers did what they are programmed to do, eg. boink you for a fee. You got pissed off and you want to rant and get even. That's only natural.
It was your mistake. Deal with it.
Call Citibank again. The call center person can't make decisions...
You've got over 2,000 posts on this web site and you're complaining about the corporocracy taking over people's lives? go watch Free Willie cause it's unlikely that you have any free will.
Depicting the abuses of the Iraq war and demonstrating the dehumanization that war causes makes for a good film but hanging the flag upside down makes them liberal Hollywood pinkos? that's funny.