Recent content by ericynot

If you want to use RealTick, give Cobra Trading a call. Nice people, excellent support, good pricing. I've traded with them since 2008. I'm not a big-time trader (average around $35 million/year in trades), but that's enough to have a pretty thorough picture of a particular broker/dealer.

I just finished with that. I hope everyone with a dog in this fight will tell them in no uncertain terms what they need to do to set things right. I would love to go back to trading on their platform if they'd just get it back up to (CyberTrader) snuff. I'm not holding my breath, but...

I like Penson because I can sort the data into just the order I want it, then download it as a tab-delimited file and drop it into a spreadsheet for evaluation. Schwab, on the other hand, does not provide either trade time or short information (they show a BTC as just a Buy) with their...

Don't be too hasty, Rich. Look what a big help they were in integrating us into Schwab :)

Did the Schwab guy say anything about what this "major upgrade" will include? A few days ago, when I shut SS Pro down, it asked if I wanted to install an update. I said yes. Results? Nothing at all that I could see, but it did manage to delete all my alert templates.

I was told by someone at some point that CyberTrader, in recent years, had been signing up quite a few non-daytrading customers. I was also told that Schwab wanted to have the same "brand" on all of their offerings. Other reasons I'm sure influenced them in this decision were: (1)...

You may be right, but if they don't want daytrading business, why'd they spend the money on CT in the first place? It's not like they need the CT Pro/SS Pro software as a platform for their standard clients. Daytrading is never going to be their bread and butter, but we active traders, even...

They have a chance to fix it now, but their window is short. I think they ought to choose 5 - 10 of the worst problems and fix them in the next 2 or 3 weeks to prove to the daytraders who haven't yet completely jumped ship that Schwab is serious about setting things right. Otherwise, they'll be...

I wish somebody from Schwab would come to my house (or to some of the other posters here) and spend a couple of days watching us arm wrestle SS Pro. A little hands-on experience would quickly clarify the worst of the problems (and they are very serious for high-volume traders). Even with my...

The after-hours restrictions make any trading toward the end of the regular session extra-risky. I wanted to go long GCA when it broke out yesterday afternoon shortly before close, but decided to skip it because if anything went wrong during the 15 minutes after close, that would have been just...

I can't stop laughing. Not at you, but at the silliness of this entire thing. Rest assured you're not alone. I'm afraid if I took screenshots of all the frustrating/bizarre/waste-of-time conversations I've had over past couple of weeks, I'd run out of hard drive. And the support response...

I'm looking at Cobra IQ. It seems to be the closest to CT Pro, though still not as good. For instance, I've found Pro's charting tabs to be immensely useful -- I like to be able to instantly switch between 30 min, 60 min, 90 min, 6 hrs, and 2 day views (with some of those showing after-hour...

The Schwab executive I spoke with agreed to keep mine open for a period of time with no minimum requirements so that I can see if they get things fixed sufficiently for me to resume trading with them. That is a good move on their part because, with no real cost to them for me to continue using...

I had to laugh when I read what you said about not knowing you had the best broker all along. I think quite a few of us didn't realize what we had until Schwab took it away. And I think they lost more than just a few customers. I've suggested to more than one of the "other" brokers that they...

I could write a book about all the things Schwab made a mess of in closing down CyberTrader. They had seven years to figure out how to do it, and that still wasn't enough time. I spoke last week with a Schwab executive, discussed with him some of the worst of the many, many problems, ranging...