Recent content by Downdata

Platform down again on 12 March. So... anytime markets moves +5% we get locked out?

I couldn't enter any ticker. It just goes blank. Option chains don't work. All blank. Same for tws and portal. On the portal i can enter a ticker but instead of displaying the instruments, it just goes into this loading thing and comes up blank after 30 seconds.

Oh look, the data feed is back up as soon as trading closed

Australia based. Very frustrating as no data on both TWS and web portal. Now cant even login with IKBR mobile. Was waiting for phone support for over an hour and when connected I was told this is a known issue and no eta to fix. Now the trading day has almost ended and I still cant trade...