Recent content by Andy_eSignal

Hi itrader1, Thank you for the feed back. Not knowing specifically what those questions were on NAV's & ETF's, on the surface they appear to be questions one would ask their brokers as they relate to trading vehicles. We do try to train reps on the basics of the market, but the first...

Hi USAtrader, We routinely estimate our customer growth and add servers to handle. We also keep capacity well above our current customer load to handle any unexpected surge in logons. So the short answer is, no, there will be no effect. Thanks for asking. Andy

Hi Bundlemaker, Another alternative is to post about your problem over at eSignal Central. As for LiveRep, I'm not sure the nature of the problem you're trying to type in an instant messaging type of service that LiveRep is, but it's really not geared to complex problems that require...

For an update on Eurex US data, please visit this link. Regards,

Hi dhandy, First, the Quotrek will only work on Blackberries connected to the BES server (BlackBerry Enterprise Server). Are you hooked up thru that? Also, we have not tested the Nextel network as yet, but our understanding is that the Nextel data network runs very slow, average speed of...

Hi North Pesos, I don't know your user name over at eSignal Central, so I'm not able to quickly find your post and reference the bug your talking about. If I could get you to update that thread over there for status, we'll have that answer for you. Thanks,

Hi Kent, I did receive word back today that due to the complexity of this bug, it will not be fixed in the 7.6 release, which is just a couple weeks away from release. It remains high on our bug list and we hope to have this solved by the release after. Regards,

Hi Saxon, The issue you are referring to is a different issue altogether. However, I did receive an update today that we are on schedule for the tick server synchronization to be completed by end of next week. Regards,

Hi Nana Trader, At this time I don't have information on most commonly traded futures contracts or any recommendation on brokers to use. I do have links to some of the exchanges that we'll be releasing. Check the list below. Thailand Stock Exchange Tokyo Stock Exchange & TOPIX Indices...

Hi George, Kent, QuoTrek is an add-on product to your eSignal or Market Center account for a fee of $25/month. For more information on pricing, visit this link. As for the indicator drift on tick charts, I haven't seen it on the 7.6 list, but we usually add in various bug fixes upon...

Hi All, The eSignal 7.6 release is just around the corner. I don't have a firm date, but expect it in the next 2 - 4 weeks. It's really more about Asian Exchanges than anything else. We haven't released a beta externally and if we do it'll be a short period of time that it's out before...

Hi TBill, If you could pm me your account number or log in name, I'll pull up your account and look into your call to see what might have happened and report back to you. In the meantime, please check out this link to our FAQ on copying eSignal files from one PC to another. Regards,

I want to update you all on the question of our volume reporting for the S&P contract. First, it's important to note that we receive the data directly from the CME and post the figure that they give us. We do not make changes in any way to the data they provide us. The data they provide us is...

I am working with our QA department on our SP H4 volume figures. As soon as I have more information back from them, I'll post an update here. On the question of an EFS formula creating and updating a volume bar on a daily chart that was discussed in September, we never were able to overcome...

Hi Wally, Thank you for your request. I did forward on to product development. It is high on our list to develop, but I still don't have an eta on when it will be completed. While this may seem a standard answer, the amount of request does help our product development team to prioritize...